Top 100 Interview Questions for Desktop Support Engineers – Blog

Top 100 Interview Questions for Desktop Support Engineers – Blog

You will need to be able to use operating systems, software, and the network connectivity to become a Desktop Support Engineer. Problem solving is key to solving problems and maximising computing resources. As a Desktop Support Engineer, you will need to resolve issues with a company’s laptops and desktop computers. You also need to deal with security and server issues that could affect business networks.
The Desktop Engineer is responsible for helping customers with service requests or incidents. They can phone them or update the incident with a solution. Wisdomjobs has questions and answers for Desktop Engineer job interviews. This will help you pass your job interview. It can be difficult to find a new job. Interviews for jobs should be prepared for if you have any experience in systems or graphics engineering. This is our advice on how to prepare for a job interview in order to reach your career goals.
1. What is Active Directory? How does it work?
Active Directory is responsible for securing the computer and software. It authorizes and authenticates all computers and users within a window domain network. Active Directory can manage many functions, including the creation of admin users and the connection to printers and external hard drives.
2. What is DHCP? How does it work?
Dynamic host configuration protocol (DHCP), stands for dynamic host setup protocol. It is a method to allocate IP addresses to large numbers of computers within a network. It makes it easy to manage large numbers of IP’s.
3. What is the difference between scope & super scope?
This includes IP addresses such subnet masks, gateway IP, and DNS server IP. It can be used for communication with the rest of network’s computers. A superscope is created when you combine two or more scopes.
4. Define DNS.
Domain Naming Service (DNS), a service that converts IP address to names and names into IP addresses, is called Domain Naming Service. DNS acts as a translator for computers and allows them to understand numbers instead of letters. If we type hotmail.com, the computer will not recognize it and will use DNS to translate (hotmail.com to (numbers), before executing the instruction.
5. What does forward and reverse lookup mean in DNS?
Forward lookup is the conversion of names into IP addresses. Reverse lookup involves translating an IP address into name.
6. What is the difference between an ‘A’ and an ‘MX’ recording?
The host record also known as the ‘A’ records can be used to map an IP adress to a specific name. This record can be used to determine the IP address for a name. The ‘MX’ record, also known as the mail exchanger, is used for identifying the location of the mail servers. The record can also be found in DNS.
7. What does IPCONFIG stand to?
The IPCONFIG command displays IP information about the computer such as DNS and gateway IP addresses.
8. What would you do if switches weren’t available to connect two computers?
Cross cables can be used to link two computers without the use of switches.
9. What does Domain mean?
A domain is a group of computers that the internet recognizes. It can be used by computers that are centrally managed. This folder is created when Active Directory is installed.
10. How will you restore data if your computer is infected by a virus?
Install the latest anti-virus software on your new hard drive and the latest patches. Before you start your system, connect the infected HDD to a secondary drive. After that scan and clean the hard drive. Now you can copy the files to the system.
11. Which operating system do you use?
The operating